Conference calls can either be one of the most valuable tools a large company can have, or a logistical nightmare that causes more confusion and problems than it solves. Using a HD enabled hosted VoIP can bring clarity to your conference calls, making it easier to communicate with business partners, include telecommuting employees and allow team brainstorming in clear as a bell audio on a regular basis.
HD VoIP is nothing new. The popular Internet based voice system Skype was using wideband technology almost from the start, resulting in amazingly clear voice and video calls. Since then, however, the difficulties of creating an HD session between various types of equipment stalled the advancement of HD audio for business.
Now, however, wideband technology is being used in more and more applications, allowing HD calls to be made even if users have different handsets. As long as both parties are using HD compatible desk phones or softphones, an HD conference bridge can be set up using a hosted SIP service. This allows individual HD inbound audio to be established for each participant; then the audio is converted to HD and sent back to each phone participating.
The best providers will have the option to use any type of HD compatible endpoint instead of restricting the models of handsets. This way, no matter what country the other party is in and what type of phone they have, you can still initiate HD calling and have crystal clear transmission as long as the phone is HD compatible.
HD voice was formerly expensive, with hardware that could cost hundreds of dollars each. Times have changed; with the ability to use a variety of HD enabled products (including desktop phones, hands free devices and software applications), the cost of going high definition is no longer as daunting.
With HD voice, you get up to twice the clarity of ordinary phone calls. Each conversation is clearer, more natural and relaxed, without the need for constant repetition due to poor quality audio or 'echoing', which can both be problems during conference calls with multiple participants, or presentations with a call-in Q&A. Ultimately, this can lead to better internal, customer and business-to-business relationships as communications becomes less of a frustration.
VoIP enabled options allow HD voice to be taken to a new level, with everyone in your network gaining access to instant HD voice connection with anyone else on their team. Conference calling can be taken to a new level, and productivity increased as communications become clearer and more efficient. In the near future, high definition calling may very well become the industry norm.
Today, only a few business VoIP services currently offer comprehensive HD voice support that includes HD calling on all HD compatible/capable phones and HD conferencing. This number is expected to increase in the coming years.
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