Phone conferencing has migrated from a very customized, personal aid in the eighties and nineties to a cheap commodity that can even be given away for free with no regard to buyer service. With the advent of the free conferencing services ten years ago, buyer aid was left at the doorstep and customers were left with spotty service, call blocking, full bridges and no one to call when help is needed. It is time to reevaluate the paid model and why it is development a resurgence in the marketplace
With a paid phone conferencing service, you get quality. Capability is underestimated in today's world of price shopping and it often gets ignored completely. However, Capability should be amount one on your shopping criteria. In the enterprise world today, you can't afford to have your conference calls be interrupted or dropped or even inaccessible. This wastes everyone's time and frustrates even the most inpatient conference moderator. When problems occur on most of your free calls, then you are not receiving any value for your conferencing option.
Conferencing
With a paid service, you should get a toll free 800 amount and a conference bridge network that has sufficient capacity to handle even your largest conference call. When issue arises with a call, you should be able to reach the operator and have her assist you with the problem. Operators are trained to fix volume problems and even show the way conferees into their calls. Operators can recognize faulty lines or lines with static and precise them. An operator can assist you with dialing out to conferees and adding them to the conference. It is good to know that an operator is always standing by to help you with a qoute on your calls.
Another qoute with the free services is that they have to convert your dial in amount and pin codes repeatedly. With so much traffic advent into their bridges, the bridges become overloaded and then they have to move traffic off of one bridge and load it onto another bridge. Also, if the free supplier is being blocked by any carriers or cell phone networks, then your conferees will not be able to get into their calls. This necessitates a convert in your dial in amount and pin codes. You are like a vagabond or gypsy, fascinating from bridge to bridge to flee the latest problem. With paid services, you do not have these issues.
Businesses and non-profit organizations cannot afford to waste time on faulty free conferencing services. Time is money. In addition, moderators do not like to be embarrassed when their conference calls do not work. Therefore, it is time to ditch that free aid and move to a Capability paid service. You won't be disappointed.
Phone Conferencing is All About Quality, Not Price
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